DAILY SCHEDULE

Track Key: Marketing Matters Marketing Matters | Technology Treasures Technology Treasures | Eye on Income Eye on Income
Thursday, November 11
4:00pm - 6:00pm CenterStage (Registration) Open
Friday, November 12
Preconference day! Choose one of two full-day workshops geared just for you!
8:00am - 6:00pm CenterStage Open
9:00am - 12:30pm Increasing Demand for the Arts: Think Tank with Marketing Masters
Welcome to the Party: New-to-the-Field Clinic
12:45pm - 2:00pm Lunch
2:00pm - 3:30pm (Preconferences continue)
Increasing Demand for the Arts: Think Tank with Marketing Masters
Welcome to the Party: New-to-the-Field Clinic
3:30pm - 4:00pm Networking Break
4:00pm - 5:30pm (Preconferences continue)
Increasing Demand for the Arts: Think Tank with Marketing Masters
Welcome to the Party: New-to-the-Field Clinic
7:00pm Dine Arounds
Saturday, November 13
8:00am - 6:00pm CenterStage Open
9:00am - 10:30am Keynote Address: Chip Heath
10:45am - 12:00pm Breakout sessions
Marketing Matters
Beyond Cocktails and Facebook: Strategies to Attract Young Adult Audiences
Eye on Income
The Price is Right: Take a Fresh Look at Your Prices and Hidden Revenue
Technology Treasures
The Virtual Lobby: Trends to Enhance the Arts Experience Online (and on a Budget)
12:15pm - 2:00pm Networking Lunch with Dessert Buffet
2:15pm - 3:30pm Breakout sessions
Technology Treasures
The Brave New World of Customer Relationship Management Technology
Marketing Matters
Building for the Future: Develop the Next Generation of Arts Marketing Masters
Eye on Income
Improve Your Bottom Line: Combine ROI and Lifetime Value Strategies to Assure Longevity
3:30pm - 4:00pm Networking Break
4:00pm - 5:30pm Breakout sessions
Marketing Matters
Achieve the Deeper Connection: New Audience Engagement Practices
Eye on Income
Oh Where, Oh Where Has My Arts Funding Gone: The New Landscape of Corporate Partnerships
Technology Treasures
There’s an App for That: Connect with Your Audience via Their Phone and Achieve Results
6:30pm - 8:30pm Opening Reception at The San Jose Museum of Art
Sunday, November 14
8:00am - 6:00pm CenterStage open
9:00am - 10:15am Breakout sessions
Eye on Income
Making the Cultural Investment: A Talk with Arts & Culture Funders
Technology Treasures
Shaping the Artist-Audience Relationship: The Audience Engagement Platform
Marketing Matters
Welcome the Citizen Critic: PR & Digital Marketing Strategies for the Evolving Landscape of Media
10:30am - 11:45am Breakout sessions
Marketing Matters
Did the Campaign Work?: Integrating Impact Assessment into Your Strategies
Technology Treasures
If They Watch It, Will They Come?: How Performance Video Motivates Your Audience
Eye on Income
Motivate Your Donors: The Science behind Values-Driven Patron Cultivation
12:00pm - 1:30pm Plenary Lunch: Susan Medak
1:45pm - 3:15pm Breakout sessions
Technology Treasures
Digging for Gold: Using Data-Mining and Segmentation to Strengthen Audience Outreach Strategies
Eye on Income
Micro-Giving, Macro Results
Marketing Matters
The Results Are In: The National Arts Index
3:30pm - 4:00pm Networking Break
3:30pm - 5:00pm

One-to-One Coaching
Back by popular demand after a few years’ hiatus! Take advantage of this unique opportunity to have your proposal, marketing plan, or media idea reviewed by experts. Coaches are available to talk to you about pitching an idea, building a brand, seeking corporate partnerships, and crafting a winning marketing plan.  Each coach is available for 20-minute, individual sessions, and you must sign up in advance in CenterStage.

  • Enticing Corporate Participation in Your Organization
    Laura Bruney, Arts & Business Council of Greater Miami, Miami, FL


  • Web Design with Audience Engagement in Mind
    Chris Elam, Misnomer Dance Theater, Brooklyn, NY;


  • Crafting a Winning PR Pitch
    Brechin Flournoy, Direct Marketing Consultant, San Francisco, CA


  • Building Better Relationships with Funders
    Kate Gibney, Americans for the Arts, Washington, DC


  • Board Relations
    Amy Kweskin, Leading-Together, San Francisco, CA


  • Strategic Planning
    Nancy Hytone Leb, Hytone Arts Management, Pasadena, CA


  • Brand Development
    Deborah Obalil, Obalil & Associates, Providence, RI


  • Social Media Strategies
    Ayokunle Omojola, Juncanoo, Boston, MA


  • Marketing Plan Review
    Julie Peeler, Americans for the Arts, Tampa, FL


  • Location, Location, GeoLocation: Geo-content for Fundraising and Engagement
    Brian Reich, little m media, New York City


  • Corporate Sponsorship Proposal Review
    Alice Sachs Zimet, Arts + Business Partners LLC, New York City
3:30pm - 5:00pm

Roundtables
Peer-led roundtables will inspire you with success stories, breakthrough initiatives, and case studies. These small-group discussions are designed to let you explore topics in an interactive setting. Each roundtable leader hosts two 45-minute discussions with a focus on peer-to-peer learning.

  • ACCESS Granted: A Proven Program for Reaching Underserved Audiences
    Jara Dorsey & Kitty Julian, Carnegie Museums of Art and History, Pittsburgh, PA


  • Art Museums and Facebook Fans: A Survey of Audience Engagement
    Marla Loftus, Gibbes Museum of Art, Charleston, SC


  • Best Practices in Prospect Research for Arts & Culture
    Stephen M. Knight, WealthEngine, Bethesda, MD


  • Brand Control to Major Tom: New Rules for Communication Management
    Roger Sametz, Sametz Blackstone Associates, Boston, MA


  • Branding a Region & Attracting New Audiences
    Tom Borrup, Creative Community Builders, Minneapolis, MN
    Joshua Russell, 1stACT Silicon Valley, San Jose, CA


  • Cloud Computing: Effectively Using the New Generation of Web Technology
    Raj Moorjani, Calpaq Interactive, Forest Hills, NY


  • Fundraising During a Recession
    Dr. Yeou-Cheng Ma, The Children's Orchestra Society, Manhasset, NY


  • Getting the Most Out of Twitter
    David Dombrosky, Center for Arts Management and Technology, Carnegie Mellon University, Pittsburgh, PA


  • Integrating Cutting Edge Marketing Techniques within Existing (Dwindling) Budgets
    Lesley-Anne Stone, Allied Live, Los Angeles, CA


  • Measuring the Effectiveness of Social Media
    Zachary Rose, LaPlaca Cohen, New York City


  • Millennial Marketing: Reaching New Arts Consumers
    Rob Maguire, Saskatchewan Jazz Festival, Saskatoon, SK, Canada


  • Minorities and Technology: How Two Fast-Growing Sectors Intersect
    Salvador Acevedo, CONTEMPORáNEA, San Francisco, CA


  • People with Disabilities: An Untapped Market
    Joel Snyder, Audio Description Associates, Takoma Park, MD


  • Search Engine Optimization: What, Why, and How
    L. Corwin Christie, Future Tenant Gallery and Artspace, Pittsburgh, PA


  • Speaking with an Authentic Voice in Social Media
    Leigh Goldenberg, Arden Theatre Company, Philadelphia, PA & Susannah Greenwood, Artsopolis, San Jose, CA


  • Strategically Enhance Your Marketing Plan's Media Mix with New Technology
    Ceci Dadisman, Palm Beach Opera, West Palm Beach, FL


  • Tearing Down the Silos: How Marketing and Development Departments Work Together
    Eric Nelson, Arts Consulting Group, New York City


  • Time Management 101: Making Time for Technology
    Kay Beckermann, North Dakota State University Division of Fine Arts, Fargo, ND


  • Training Arts Marketers: What Does the Field Need?
    Ellen Rosewall, University of Wisconsin, Green Bay, WI


  • Turn Your Cell Phone On!: Engaging Audiences Through Texting
    Len Neely, Greater Philadelphia Cultural Alliance, Philadelphia, PA


  • Word of Mouth Marketing: Structured Approaches, Minimal Investments
    Justin Christy & Christopher James, Weisman Art Museum, Minneapolis, MN

5:30pm – 6:15pm Americans for the Arts Action Fund Briefing
7:00pm Dine Arounds
Monday, November 15
8:00am - 12:30pm CenterStage open
9:00am - 10:30am Breakout sessions
Marketing Matters
Big Lists, Low Costs: Using List Cooperatives as Powerful Research and Advocacy Engines
Technology Treasures
Everything Is Changing: Making Sense of Media and Communications in a Connected Society
Eye on Income
Get What You Measure: How to Set Goals, Align Efforts, and Cash In
10:45am - 12:00pm Closing Plenary: Chip Conley

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